May 7, 2009

Postcards, Tour Groups & the Dedicated Spotter Award

Well, where to start?

I had a great trip, with a really good crew, and awesome passengers. We had a daytime flight on the biggest Airbus my company flies, and were preparing to be pretty busy as is usually the case on these daytime trans-continental flights. Normally on the "Bus" we fit about 270 or so down back, but on this flight we were full in the front cabins and only had about 200 down the back. So it wasn't so crowded as to be crazy-busy.


I was still expecting things to be pretty full on though, as we serve complimentary alcoholic drinks as part of the premium service. Of course the passengers take full advtange of this and enjoy a wine or two with their lunch or dinner. (We have to be careful, as some will ask each of us for two or three drinks, potentially getting 8-12 drinks in a flight, so we must pay attention)

The crew were great, we were from 3 different bases which can sometimes be hit and miss, but these guys were fine! I flew with 2 girls from my base who I hadn't flowm with before, and they were really fun. We had time to chat on our break and just had a good time. We had some cute families on board, and a really nice elderly couple whose daughter was travelling with them. They were such dears, we had to open their cutlery and ice cream for them because I don't think they'd ever seen a Cornetto before! At the end of the flight, I found out that their daughter was turning around and going straight home again, she just wanted to make sure they'd be ok on the flight over! Isn't that sweet? (Not to mentione expensive! But, it's the only way to do it if you want to be absolutely sure they will get everything they need, as we sometimes get so busy we can't stay to help even if we want to)

One of my colleagues happened to mention a passenger who had asked if we could find out some information from the captain. This passenger was a bit of an aircraft enthusiast, and he had a folder with lists of all the aicraft types, airlines and registrations he'd EVER flown on, as well as departure airports, arrival airports and anything else you could think of. (AviationCrazy, you would have been impressed!) So of course we offered to take his folder up to the guys up front, who wrote all sorts of things down for him including altitude, speed, fuel figures, all those facts only "plane nerds" like me would appreciate.

I went for a rummage through our amenity box and found a company pen which we gave him. I also went on a mission to find the rare writing paper and envelopes, plus a pack of playing cards, but sadly they hadn't been loaded on that sector. My last idea was that I vaguely remembered putting a company postcard in my bag on my last international trip, so I was hoping to find it and pass it round the crew for them to sign. But again, it wasn't there, and then I remembered that I had to throw it out when a juice spilt in my crew bag :(

Still, the passenger was thrilled when I told him to stop by after landing to say hello to the crew in the flight deck (this is allowed at my airline) and he had the chance to take a few snaps in the flight deck. I wrote down the name of a company that used to do tours of the airport (runways and such) and told him to visit the airport museum. At least one person left the flight happy! While I was in the airport later, I took the chance to drop by the gift shop and bought about 10 postcards to put in my bag, just in case. I never have any in the aircraft when I need them. Besides, I like to be able to bring out something like that as a surprise!

So after the gift shop we jumped in the crew van to the hotel. Was good chit chat with the girls, and as we were on a min rest we decided to just pop over to the restaurant next door and have a drink and a bite to eat. I got a crew discount cocktail (hehe) and we had wedges, fries and some thai entrees. It was really good. But soon it was off to bed for our early pickup. I had a whole Chinese tour group staying on my floor, and boy were they noisy! They were going in and out of each other's rooms, talking loudly and laughing. But bless them, I couldn't be angry, they were probably on the trip of a lifetime, so I just turned up the ocean soundtrack on my iPod louder, and nodded off to sleep pretty much right away.

More about the trip home, and an interesting sign, a little bit later!

(Pictures: A330 Cabin- Swiss Airlines)

May 6, 2009

Just Quickly...

Yes, I am still here, I just haven't got a lot of time at home at the moment. Off again on a trip soon, but it's a quick 2 day trip so I'll be home tomorrow, and I've got some posts up my sleeve! Had them planned for a few days, but just had a lot of stuff to do so haven't managed to get them down in here yet.

Hope all are well, see you in tomorrow!

In work-related news, I'm starting to freak out, as I know I have SEP next month, but I don't know WHEN... seeing as we're up to 6th May already, I had better get studying, in case they give me SEP first thing in June! Argh...

May 2, 2009

Spotlight On: Etihad Airways

Well it's been awhile since I've done an 'airline profile', and which better to start on than the one I've been readinng about lately, hoping to join once they start hiring again.

Etihad Airways is the Middle East's newest premium carrier, gaining a lot of attention with new routes and expansion plans in the middle of the economic crisis.

Etihad, (or EY according to IATA) is the national airline of the United Arab Emirates (not Emirates as is commonly thought) and is based in the city of Abu Dhabi. EY is a young airline, started in 2003 by royal decree, to become the best premium carrier in the world.

I first heard of Etihad when a friend of mine (also a blogger and met at a recruitment day for another airline) applied for them, and got accepted on the same day of the interview to work for them. She moved over to Abu Dhabi for a couple of years, and sent me regular updates of where she was going and all the cool things she was seeing.

I'm interested in Etihad because they seem like a place I want to be. The airline is still in the biggest growth phase, meaning lots of opportunities for someone who wants to be a career airline person, with many jobs able to move 'sideways' into once flying is done with. They look after their crew, providing accommodation and other benefits when at work. Plus, I think I'm ready for an adventure, to live in another country and leanr more about my world and all the people in it. I'd be totally out of my comfort zone of course, but I think that is what I need.

Ok, enough from me, I will let pics and videos speak for themselves!

Slideshow of various Etihad photos. I think the uniform is cute, though could be a LITTLE snazzier.


This is the first time I've gotten a clear look at the Purser/SFS/Cabin Manager uniforrm.I knew they wore a different scarf, but I didn't know they don't have the veil on the hat, they have a shawl-collared jacket, and the uniform is the paler grey. I actually really like it, and think it would make an awesome uniform for all of the crew. I especially love the printed scarf:


EY also provide crew with a Fit2Fly crew centre, to work out, relax and get beauty treatments. Cool! It's hard work to keep oneself fit and healthy when living the flying lifestyle!

And this long, but cool, promo video by EY:


Etihadd plan to have 20 A380 by 2015, expanding to many cities across the globe. For this, they will need many crew, and hopefully, I might be one of them, seeing new things, meeting new people and experiencing life in a different land! =)