Showing posts with label Etihad. Show all posts
Showing posts with label Etihad. Show all posts

September 7, 2011

Middle Eastern Airlines- What Are They Really Like to Work For?

Recently I have been receiving a lot of questions & emails regarding recruitment for Middle Eastern airlines. Being that I don't work for one, I've had to do a little research to find out the answers to some of those questions. Luckily for all the wannabes out there, I have some 'spies' out there in certain airlines who have been willing to answer my nosy questions so that I can tell you what you want to know.

So, just which airlines are we talking about here?

The most well known ones are, of course, Emirates, Etihad and Qatar. In addition to these "Big Three", we also have Gulf Air, Bahrain Air, FlyDubai, MEA, Air Arabia, Egyptair and Saudi Arabian to name a few. I'm planning to write a series of posts on the subject, covering various areas that people ask about, such as training, living conditions and rules imposed on FAs working for those companies.



Some of the questions I've received include:

* What's the pros & cons of working in the Middle East? (I believe this one depends largely on where you are based)

* Do all of the airlines have a curfew on their crew? I heard that they have tough rules and you cannot have visitors overnight.

* What are the perks of working for these companies- how much vacation time do you receive & what is the salary like?

* What kind of flying do they do- long or short haul? How long are the layovers? Do they have to share rooms with each other?

If you have another question you'd like answered, leave a comment below, or you can also contact me on Twitter or Facebook.

November 13, 2009

eeeeEK! What to Do For an Airline Assessment Day

Over the last few years I've dished out a lot of advice on how to get through the circus that is airline recruitment. There's never any hard and fast rules, as everyone is different, but the general principles are the same. You can do a search for the 'interview' tag elsewhere on my blog.

Recently, I was contacted by a flight attendant hopeful, who was worried because she had just gotten the much-hoped for invitation to assessment day for a major airline. Kim has given me permission to share some of her emails with you in the hope that other FA wannabes can find some helpful information from her experience.

KIM: Why I have decided and taken this weird chance and emailing you, as Airline is having an Open day this Saturday in --------. I have been going to the Open days since I was 18 years old with other friends who could register. It's been a lengthy wait, but very worthwhile. I went last year, however was rejected as I was underage. Just emailing you for some advice

TT: Thanks for writing to me, I'm always glad to hear that people enjoy my blog.

My best advise for a resume is to keep it very neat and no longer than 2 single pages (1 side on 2 different sheets)

What experience have you had that would help you as a flight attendant? If you've had a job that lets you face customers, great! Put that down. If not, then what have you done in other areas? For example, in school you may have been on a team for an assignment. Or maybe you have done some babysitting. Highlight things you have done that give you responsibility, or where you've helped others. You could use just about any sort of job and relate it to being a flight attendant. Don't worry that you haven't been a flight attendant before, it doesn't matter! They just want to know that you like people and you have ambition to do well.

When I started out, I looked on the internet for examples of cabin crew-specific resumes. Cabincrew.com has a good 'Jobs' area with some tips as well. And you could also go to one of the job agencies for tips, or even use a book from your local library for advice. (Just make sure that it's not too old). I've used templates from Microsoft Office and adjusted them so they fit- adding in my own information. Just remember to keep it simple- the recruiter can always ask you for more information!


On resumes, cover letters & photos:

To be honest, at the open day the recruiters will not read the cover letter- I have seen people give them cover letters before and they really don't look at it. If they like you, they will ask you to tell them why you want to work for them (all things you mention in your letter) at the interview stage. So it would be best to keep it to just the resume plus the photos, nicely set out.

Colour isn't a problem if it's for things like headings, and if it makes it clearer to see things than if in black and white. Maybe print one of each and see which looks more effective. Sometimes simplest is best.As for paper, white is always best as it's simple and they don't need to see fussy, just professional.

If you haven't already, learn some facts about the airline from their website, so you may know answers to any questions they might ask the group on the first part of the Open Day. And above all, relax and SMILE! :)


KIM:Thank you for helping a stranger. You have given me great and specific advice and will let you know how the day goes!! Reallly excited and nervoussssss! hehe but will remember to Relax and Smile :)

A few days went by and then I got this email from Kim:
Hey TT!!!
You are my lucky charm :) honestly! without your help I wouldn;t have gone this far :)
Well guessssss what! I went along Saturday, there were approx 300 people, got through to the assessment day which was yesterday and now I have made it through to the final interview which is going to be on Wednesday at 4:00pm!!!! OMMMMGGG! I am wrapped, now can I ask u some questions about the final interview if you don't mind? Like how should my behaviour be? I should be myself? What type of questions they might ask?


TT:Just be yourself, think before you speak and remember that when we are nervous, we all speak faster than we think we do. So just remind yourself the recruiters want to know about you- just pretend you are talking to someone at the desk in Centreliyour office. Don't give too much information, just answer what they ask you. If they want to know more, they will ask. E.g. What did you like about working at yor office, you could say 'I enjoyed being able to help people when they were having problems'. If they ask why, you could say something like 'It made me feel I was doing a good job' or 'I like to help others and especially be useful'.

Think about all the jobs you have had and what they might ask you about them. Think about times you might not have done as well as you should. Don't be afraid to admit making a mistake in your job, as long as you show that you have learnt from it. You could say what you would do differently now in the same situation.

And don't worry if you're nervous, just tell them you are, they will understand- everyone is! If you need to come back to a question, ask if you can think about it and have another question in the meantime.


KIM:Hey! I did it, I was nervous, did become calm after sometime, they made me do a test after the interview (which last like 25 mins) is that bad? i'm worried now :(

TT:I wouldn't worry too much about the test, usually they pick random people and it's just to see how you work at a problem. If you were on your own they probably want to see how you go about solving a task and work to a time limit. If you had a group it would just be again like the assessment day, seeing how you work in a team.

In my company everyone did a quiz to see our personality, it's nothing to worry about! Well done, all you can do now is relax and wait to hear back. Did they give you a time frame when they will contact you by?


KIM:Hey heyyyy! I'm sooooooooooo happy I got my golden call this afternoon after 11 days from my interview, my DOJ is -------! Can't wait! Got to get all the medical done now!! Just wanting to thank you soo much for being there with me through this journey! :)

TT:I'm so pleased for you! Well done!!! What good news!

Best wishes to Kim as she embarks on her new career in the skies. Be sure to keep us posted on how you are doing. Maybe even start your own blog, eh? ;)

November 4, 2009

Flight Attendant Style

Browsing the web this morning (due to finally reaching my boredom threshold with work-related reading, I admit it!) I happened upon some photos of flight attendants in the US. What I find really interesting is the difference between the grooming rules there, and how strict the airlines here in Australia are.

For example, one of the photos (found on Google search) showed two FAs doing a service, and the interesting thing to me was that they have their hair down. Many other American FAs have commented to me that they're allowed to have their hair down. Even one of our famous FA bloggers, Heather Poole, has some photos on her site where the ladies have their long-ish hair down. (BTW I think Heather has beautiful wavy hair that I'm very jealous of!!) :P


Here in Australia female FAs are restricted in how they may wear their hair. Generally, if your hair is longer than your collar or touches your shoulders, it has to be up. The most common options are: French roll, chignon/bun or ponytail/plait. If it's worn in a ponytail or plait, it must be 30cms or shorter once tied back, or it has to be completely 'up'.

Etihad FAs show how up-dos are done.

There's also rules about the kinds of hairties you can have. (Plain black, brown or blonde elastics) either covered with a clip, ponytailer shield (in black or tortoise) or a black ribbon tied in a bow. Some crew use hair donuts

but I think they look RIDICULOUS because most girls use one which is too large, you're meant to pick a small one because it gets bigger when your hair goes over it. Also, the idea is to pin the 'edges' of the donut to your head, not just the hair ends, or it looks as though, well, you have a donut stuck on your head!! :P Kind of like some Virgin Atlantic crew I saw in London, who had the donuts up next to their ears. So not classy!

Another difference I've noticed is during discussions about crew shoes (yes, we'll talk about ANYTHING!!!) While were allowed to wear flats in-flight (only after take-off), they cannot be either a) totally flat like a ballet shoe or b) have any straps, be clogs etc. They have to be something like this:


Our other shoes have to be a court shoe, leather no patent, with heels which are a certain height & width.

There's not much scope for personal choice here. No stilettos either, though I do try and push the rules a bit. My 'tarty' shoes LOOK like stilettoes from the side, but actually are a standard wide court heel. Yay for illusion, they look so much better with the uniform than blocky shoes. My other shoe hate is court shoes which are too blocky. Makes girls look like those chickens with the feathers covering their feet!

Rules also cover things like what kind of watch we can have, the size of our earrings (no dangling earrings here!) width of bracelets, nail polish colour, makeup style, what kind of makeup to have (minimium of blush, powder, mascara and coloured gloss), where our name tag goes, what our bags look like, what tags we can have on our bags (most crew ignore this one) and even up to what sort of perfume we wear. Most Middle Eastern airlines are very similar, except I don't think any of them allow for a pony tail.

Here's some nicely turned-out Air France FAs. If you click on the picture it also has information about the photographer and a book he wrote about flight attendants.


What do you think? Do you prefer more 'casual' crew (like Southwest) or do you like it better when the crew look 'perfect' (Singapore, Etihad, Air France). I'd love to hear your comments!

Virgin Blue crew

Qantas crew

Jetstar crew

August 27, 2009

Checking In & Taking Off

It's me, I'm back again! Phew, busy few days, so not much time for Tweeting... noticed I dropped a few 'followers', guess I'm not chatty enough for them! :P

Aside from a couple of flights I also had to go do a bit of training, nothing bad just routine stuff. It was ok though, as I got to catch up with FAs that I know in other bases, and also meet some new ones who were cool.

Speaking of meeting & cool, I once again got to hang out with Mel of Tampax Towers while she was back in Oz. We had only a short visit, but managed to fit in browsing in Borders bookshop, eating sushi & teriyaki chicken in DJ's food hall (mmmm, yummy!) and of course Gloria Jean's (apparently they're evil, I wass reminded of this random posting someone made on my blog awhile ago, which we laughed about)

Also being both flight attendants, and girls, we even managed to shop a bit. Mel got some goodies for her dad, and I to-ed and fro-ed over a skirt which at first looked a bit hideous but then I actually liked. Mel's sage advice was to think about it and not buy it on the spot. (I went back later & bought it- hehe!) Hope you had a good flight back to Dubai, and have fun on your holidays!

As if one meeting wasn't fun enough, I also had dinner with SkyHighBoy, we had a nice walk around Darling Harbour

then stuffed ourselves with food. Oh and of course made a detour to the fudge shop. I got Choc Macadamia, and SHB being the foodie he is, couldn't resist the sampler, so he could get as many flavours as possible!

The train ride back to the hotel was interesting, let's just say Sydney is full of some strrrrrange people on the train! But it was ok, not scary at all & still quite busy that time of night with people going home from work or out with friends. Managed somehow to still shop, by going to Woolworth's to buy water & cereal and walking out with new foundation (?)

I probably won't be around much, if at all before my vacation, so I leave you with the following picture... enjoy & be good!


And before I go, make sure to stop by and say hi to Fe, a new blogger and soon-to-be FA who is joining Etihad Airways in October. Welcome to Blogger Fe! =D

(All photos (c) By Traytable 2009)

May 2, 2009

Spotlight On: Etihad Airways

Well it's been awhile since I've done an 'airline profile', and which better to start on than the one I've been readinng about lately, hoping to join once they start hiring again.

Etihad Airways is the Middle East's newest premium carrier, gaining a lot of attention with new routes and expansion plans in the middle of the economic crisis.

Etihad, (or EY according to IATA) is the national airline of the United Arab Emirates (not Emirates as is commonly thought) and is based in the city of Abu Dhabi. EY is a young airline, started in 2003 by royal decree, to become the best premium carrier in the world.

I first heard of Etihad when a friend of mine (also a blogger and met at a recruitment day for another airline) applied for them, and got accepted on the same day of the interview to work for them. She moved over to Abu Dhabi for a couple of years, and sent me regular updates of where she was going and all the cool things she was seeing.

I'm interested in Etihad because they seem like a place I want to be. The airline is still in the biggest growth phase, meaning lots of opportunities for someone who wants to be a career airline person, with many jobs able to move 'sideways' into once flying is done with. They look after their crew, providing accommodation and other benefits when at work. Plus, I think I'm ready for an adventure, to live in another country and leanr more about my world and all the people in it. I'd be totally out of my comfort zone of course, but I think that is what I need.

Ok, enough from me, I will let pics and videos speak for themselves!

Slideshow of various Etihad photos. I think the uniform is cute, though could be a LITTLE snazzier.


This is the first time I've gotten a clear look at the Purser/SFS/Cabin Manager uniforrm.I knew they wore a different scarf, but I didn't know they don't have the veil on the hat, they have a shawl-collared jacket, and the uniform is the paler grey. I actually really like it, and think it would make an awesome uniform for all of the crew. I especially love the printed scarf:


EY also provide crew with a Fit2Fly crew centre, to work out, relax and get beauty treatments. Cool! It's hard work to keep oneself fit and healthy when living the flying lifestyle!

And this long, but cool, promo video by EY:


Etihadd plan to have 20 A380 by 2015, expanding to many cities across the globe. For this, they will need many crew, and hopefully, I might be one of them, seeing new things, meeting new people and experiencing life in a different land! =)